All Systems Operational

About This Site

Welcome to the EUSD Technology Services Status page. Please bookmark this page and visit at any time for information about unexpected outages, scheduled maintenance windows, and other incidents that affect services used by our students and staff.

Links to Other Status Pages

i-Ready - https://cdn.i-ready.com/systemcheck/
Istation - https://status.istation.com/
Lexia - https://status.lexialearning.com/
NWEA - https://status.nwea.org/

Uptime over the past 90 days. View historical uptime.
Districtwide Network Connectivity ? Operational
EUSD Teacher and Student Resources Website ? Operational
iPads Operational
Clever Operational
Clever: Powerschool API Operational
Clever: Single Sign-On Operational
Clever: Support Operational
Clever: District Administration Dashboard Operational
Clever: Apps Dashboard Operational
G Suite for Education Operational
Docs Operational
Slides Operational
Sheets Operational
Calendar Operational
Classroom Operational
Drive Operational
Gmail Operational
Zoom Operational
Chat Operational
Meetings Operational
PowerSchool Operational
EUSD PowerSchool Interface ? Operational
Performance Matters Cloud Service Operational
Assessment & Analytics Cloud Service Operational
Libraries System (Destiny) Operational
Web Help Desk (Staff Support Ticket System) ? Operational
Self Service Password Portal (Staff Password Management System) ? Operational
SDCOE Payroll Online Operational
Phone System Operational
Voice Service Operational
Voicemail Operational
Mitel Connect PC/Mac Service Operational
Mitel Connect Mobile App Service Operational
Voicemail Attendance Forms ? Operational
Apple Classroom (ASM) Operational
90 days ago
100.0 % uptime
Today
Frevvo Online Forms Operational
90 days ago
99.88 % uptime
Today
SchoolMessenger Operational
Thrillshare Operational
90 days ago
100.0 % uptime
Today
EUSD app Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Site Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Frevvo Online forms is down
Resolved - This incident has been resolved.
Mar 31, 11:34 PDT
Update - We are continuing to investigate this issue.
Mar 31, 10:40 PDT
Investigating - We're aware of submission issues in Frevvo online forms and are working on the resolution. Please use paper forms for any urgent business if online forms are still unavailable after 11am.
Mar 31, 09:56 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Web Help Desk email forwarding
Resolved - Here's what was done:
Deleted 1 of the 4 WHD incoming email accounts and worked through the KB article for configuring OAuth from scratch with the primary incoming account to satisfy the tech - confirmed the original problem still existed
Updated to a 12.8.3 hotfix instead of the current version because the WHD dev team told them that specific build might have the problem fixed, but got broken again in the current 12.8.4 build - confirmed the original problem still existed
Updated to 12.8.4 because somebody on the dev team remembered that 12.8.3 hotfix 3 has a problem that slows WHD to a crawl in production - confirmed the original problem still existed
Switched to using IMAP basic authentication instead of OAuth using a Google App Password configured on the email service account's Google account, which requires enabling 2-factor authentication in the Google account, backing out of the 2-factor authentication screen and then clicking back into it to discover that a new "App Passwords" configuration button has magically appeared, clicked it, created an App label (I used "WHD") and then copied and pasted the 16-digit auto-generated password into the WHD account password field, checking the SSL box, then clicked Save to commit.
Watched the connection time out and display an error in the email config interface.
Stared blankly for a while.
Realized that there is a firewall allowing POP traffic outbound and inbound for the WHD server, but not IMAP; added IMAPS and SMTPS to the policy.
Went back to the WHD email config and tried the connection again. Connection went green but there was still an error about there being messages in the Inbox. The error dialog instructs to click the "Commit Settings" button that has magically appeared at the bottom of the configuration screen.
Checked the email history interface, waited for the history screen to update and verified tickets are now processing.
Repeated the 2-factor enablement and other necessary steps for the other 3 accounts, verified ticket processing is functional.
-Josh
Mar 27, 18:58 PDT
Update - We are continuing to investigate this issue.
Mar 27, 09:29 PDT
Investigating - It has come to our attention that our Web Help Desk email forwarding service is currently not functioning properly. This means that any responses to tickets sent via email won't update tickets, and thus our technicians will be unaware of your response. Please only respond to tickets through the help.eusd.org portal while we're working to fix this issue. We apologize for this temporary inconvenience.
Mar 27, 09:28 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Online forms: down
Resolved - This incident has been resolved.
Mar 24, 12:49 PDT
Investigating - Working on system maintenance
Mar 24, 11:31 PDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage